What are cookies?

Cookies are small text files sent to a web browser by a web server.

Session cookies are automatically deleted at the end of each browsing session (typically when the web browser is closed).
Persistent cookies remain until the expiry date and time set by the web server (or otherwise manually deleted by the user).

1st party cookies originate from the same domain as the website being visited (in this case zurich.co.uk)
3rd party cookies originate from a domain that is different from the website being visited (for example, this website uses cookies set by doubleclick.net and uk.sitestat.com).

How do Zurich use cookies?

Zurich makes use of cookies in two ways;

• By assigning visitors to our website(s) with a unique session identifier in the form of a randomly generated combination of characters. This allows us to identify unique browsers within and across multiple browsing sessions. We do this for a variety of reasons and the list below explains these in detail. It is important to note, however, that these cookies do not contain any personal information and cannot be used by themselves to identify individual users.
  We also use cookies to store your website preferences, either explicit or implied. For example, to ensure that you see content in your desired language.

Cookies used by Zurich's Benelux websites

We have grouped together the cookies we use according to their usage;

A) System cookies

1. Content management & navigation

• To provide site navigation
  To enable search and e-commerce functionalities
  To ensure you are not invited to complete a questionnaire or site survey that you have already completed or told us that you do not want to see again

2. Content optimization

• To allow us to tailor our content to match your preferences, for example, to show a button that allows you to retrieve a saved insurance quotation
  To ensure we don't show you duplicate content as you navigate our site
  To ensure consistency of content if you return to our website

B) Web Analytics cookies

• To compile anonymous, aggregated website usage statistics in order to help us to maintain and improve the performance of our website and the other online services we provide

To opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout

C) Ad Network cookies

• To measure the effectiveness of our online advertising campaigns, we use 3rd party cookies set by doubleclick.net. For example, for measuring how many unique browsers have seen a particular advertisement and how many of those subsequently visit our website. The data we, or Doubleclick, collect using cookies does not identify individual users. Doubleclick has its own privacy policy which will tell you how they use cookies and data tags. Please visit http://www.google.com/privacy/ads/privacy-policy.html to find out more.

D) Tealium

• Tealium provides a tag management system (TMS) which makes it simple for us to implement, manage, and maintain tags on our websites. This may include information such as a unique identifier for each visitor, the number of pages viewed during the current session and the number of sessions for the visitor.
• For more information, including details of how to block Tealium cookies specifically, please see here.
• This cookie policy is subject to amendments and changes at any time at Zurich's sole discretion. Accordingly, we suggest that you check this cookie policy periodically for updates.

To measure the effectiveness of our online advertising campaigns, we use 3rd party cookies set by doubleclick.net. For example, for measuring how many unique browsers have seen a particular advertisement and how many of those subsequently visit our website. The data we, or Doubleclick, collect using cookies does not identify individual users. Doubleclick has its own privacy policy which will tell you how they use cookies and data tags. Please visit to find out more.

We only use cookies for the purposes stated above and where necessary for the provision of a specific service or functionality that you have requested from us (for example logging into a members area or obtaining an insurance quotation).

Accept or block cookies

You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you block all cookies you may not be able to access all or part of benelux.zurich.com. You can also use your browser settings to delete cookies. For more information about how to disable cookies in your browser please visit the following links; Internet Explorer, Google Chrome, Mozilla Firefox.

If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer. Where a cookie is provided by a third party, you may be able to use that third party's own guidance to block that cookie.

You can set your browser to reject cookies but if you do so you will be unable to use some areas of our website(s) and other websites on the internet.