Accident & Health Claims
Claims information and forms
Looking for a different type of claim? Please visit our general claims page
Welcome to the Zurich Accident & Health Claims page. Here you will find all the information and forms you need to submit your claim quickly and efficiently.
Overview of the claims process
At Zurich, we aim to make the claims process as straightforward as possible.
Follow these steps to file your claim:
Downloadable Claims Forms
Please select the claim form that matches your insurance policy and complete it in full. Send the form, together with any supporting documents, to the address or email address listed on the form so that we can process your claim.
Accident Insurance
Download Accident claim form (PDF)
Business Travel Insurance
Download Business Travel claim form (PDF)
Contact and FAQs
When filing a claim, you will need to provide:
- Your policy number
- Details of the incident (date, time, location)
- Description of the damage or loss
- Any supporting documents (e.g. photos, police reports, invoices)
The time it takes to process a claim can vary depending on the complexity of the case and the type of claim. We aim to process all claims as quickly as possible and will keep you informed throughout the process.
If you need emergency assistance, please contact our 24/7 emergency helpline immediately. The contact details can be found in your policy documents.
Email: ZurichClaims@crawco.be
Phone: +32 2 639 57 94
Email: zurichclaims@crawco.nl
Phone: +31 70 418 40 17